Terms & Policies

 

RESERVATION POLICIES:

Class reservation is mandatory via our online scheduling software. We reserve the right to cancel classes that have not met our minimum amount of participants within 12 hours of scheduled time. While this is rare, we seek to ensure adequate staffing and as such, request that you reserve your spot.

CANCELLATION POLICY:

Class cancellations with less than 24 hours notice will still be counted as attended and will not be credited to account. If you must cancel, please do so more than 24 hours in advance so as to be respectful to staff and other students who may be wait-listed. Refunds will not be given for missed class.

CHECK-IN:

Please arrive no more than five minutes before class and no more than five minutes after to avoid disruption. Please place shoes/bags along the window near the door. First time students must sign a waiver before participating in any activity.

FACILITIES:

We are located at 4070 Herschel St, 6A, Jacksonville, FL 32210 next to Harp’s in the St. John’s Plaza. There is parking on-site. There is one restroom available for use. A mat will be provided if you do not have one. Please be mindful of our space and clean up any belongings. If you leave something behind, send us a text or email ASAP and we’ll try to get it back to you.

MEDICAL CONCERNS:

As with any program involving activity, please check with your care provider/physician to ensure you are able to practice. We are not doctors and can not, and will not, diagnose any conditions.